Free interpreter, 24/7: 131 450 (TIS National)
Menu Close
  • Get Started
    • NEW HERE? START HERE

      Get Started

      The “just landed” entry point. A calm, ordered path through the first overwhelming days – what to set up, who to call, and how to get help in your own language. Everything here is free, and nothing assumes prior knowledge of how Australia works.

      Get Started

      Warm entry point that routes people by situation - refugee, student, skilled or family.

      First 7 Days

      Day-by-day survival guide focused on safety, shelter and staying connected.

      Talk in Your Language

      Free interpreting (131 450), document translation, and how to request an interpreter anywhere.

      Frequently Asked Questions

      Quick answers to what new arrivals ask most - settling in, this site, and visas.

      New to Australia Checklist

      Interactive tick-list: SIM, bank, TFN, myGov, Medicare - in the order that unlocks each step.

      First 30 Days

      Building foundations - income, English, health and community goals for month one.

      Emergency & Urgent Help

      Every crisis number, with interpreters - the page people bookmark on day one.

  • Settlement Guide
  • Find Services
    • GET HELP NEAR YOU

      Find Services

      The directory engine – searchable support by suburb, language and service type, with free services clearly marked and every listing reviewed. It also includes the region’s council area guides, so newcomers discover what their local council offers, not just national services.

      Find Services

      Search and filter by type, language, free/paid and interpreter.

      Government Services

      Who does what - Centrelink, ATO, Home Affairs, Fair Work.

      Interpreters & Translations

      Every free language service in one place.

      Migration Agents & Legal Help

      Trustworthy visa and legal advice; OMARA red-flags.

      Community Organisations

      Migrant resource centres, charities, cultural and faith groups.

      Crisis & Emergency Support

      Urgent help - safety, food, housing and health.

      Local Councils & Area Guides

      Expands to 12 Orana councils - Bogan, Bourke, Brewarrina, Cobar, Coonamble, Dubbo Regional, Gilgandra, Mid-Western, Narromine, Walgett, Warren, Warrumbungle - each with an area guide, visitor centre and official website link.

  • News
    • STAY INFORMED

      News & Updates

      Where rumours meet facts. Migration rule changes explained in plain English with the official source always linked –
      plus the good news from communities across the region. Every migration article carries a “current as at” status so nothing misleads once rules move on.

      News & Updates

      Two streams side by side - migration news and community news - with newsletter signup.

      Community News & Updates

      New group launches, festival wrap-ups, grants and milestones - much of it submitted straight from community dashboards.

      Migration News & Updates

      Visa and policy changes explained simply, always linked to the official government source, with scam alerts for the community.

      Newsletter & Announcements

      One monthly email - the best new guides, local events, migration changes, and one story worth your time.

  • Contact Us
    • TALK TO US

      Contact Us

      The two-way door. Ask a question in any language, or – if you run a group – put yourself on the map. This section carries the platform’s supply side: the event and community submission forms that fill the directory and calendar.

      Contact Us

      Routes people to the right form; note you can write in any language.

      Submit Your Event

      Free calendar listing - multi-step, about 10 minutes.

      Partner With Us

      Councils, organisations, sponsors and pro-bono supporters.

      How to Submit

      Step-by-step guide for listings and events.

      General Enquiry

      Ask anything; we point to the free service that can help.

      Register Your Community

      Free self-managed page - multi-step, 15 to 20 minutes.

      Feedback & Complaints

      Corrections prioritised; complaints acknowledged in 3 days.

Close
  • Get Started
    • NEW HERE? START HERE

      Get Started

      The “just landed” entry point. A calm, ordered path through the first overwhelming days – what to set up, who to call, and how to get help in your own language. Everything here is free, and nothing assumes prior knowledge of how Australia works.

      Get Started

      Warm entry point that routes people by situation - refugee, student, skilled or family.

      First 7 Days

      Day-by-day survival guide focused on safety, shelter and staying connected.

      Talk in Your Language

      Free interpreting (131 450), document translation, and how to request an interpreter anywhere.

      Frequently Asked Questions

      Quick answers to what new arrivals ask most - settling in, this site, and visas.

      New to Australia Checklist

      Interactive tick-list: SIM, bank, TFN, myGov, Medicare - in the order that unlocks each step.

      First 30 Days

      Building foundations - income, English, health and community goals for month one.

      Emergency & Urgent Help

      Every crisis number, with interpreters - the page people bookmark on day one.

  • Settlement Guide
  • Find Services
    • GET HELP NEAR YOU

      Find Services

      The directory engine – searchable support by suburb, language and service type, with free services clearly marked and every listing reviewed. It also includes the region’s council area guides, so newcomers discover what their local council offers, not just national services.

      Find Services

      Search and filter by type, language, free/paid and interpreter.

      Government Services

      Who does what - Centrelink, ATO, Home Affairs, Fair Work.

      Interpreters & Translations

      Every free language service in one place.

      Migration Agents & Legal Help

      Trustworthy visa and legal advice; OMARA red-flags.

      Community Organisations

      Migrant resource centres, charities, cultural and faith groups.

      Crisis & Emergency Support

      Urgent help - safety, food, housing and health.

      Local Councils & Area Guides

      Expands to 12 Orana councils - Bogan, Bourke, Brewarrina, Cobar, Coonamble, Dubbo Regional, Gilgandra, Mid-Western, Narromine, Walgett, Warren, Warrumbungle - each with an area guide, visitor centre and official website link.

  • News
    • STAY INFORMED

      News & Updates

      Where rumours meet facts. Migration rule changes explained in plain English with the official source always linked –
      plus the good news from communities across the region. Every migration article carries a “current as at” status so nothing misleads once rules move on.

      News & Updates

      Two streams side by side - migration news and community news - with newsletter signup.

      Community News & Updates

      New group launches, festival wrap-ups, grants and milestones - much of it submitted straight from community dashboards.

      Migration News & Updates

      Visa and policy changes explained simply, always linked to the official government source, with scam alerts for the community.

      Newsletter & Announcements

      One monthly email - the best new guides, local events, migration changes, and one story worth your time.

  • Contact Us
    • TALK TO US

      Contact Us

      The two-way door. Ask a question in any language, or – if you run a group – put yourself on the map. This section carries the platform’s supply side: the event and community submission forms that fill the directory and calendar.

      Contact Us

      Routes people to the right form; note you can write in any language.

      Submit Your Event

      Free calendar listing - multi-step, about 10 minutes.

      Partner With Us

      Councils, organisations, sponsors and pro-bono supporters.

      How to Submit

      Step-by-step guide for listings and events.

      General Enquiry

      Ask anything; we point to the free service that can help.

      Register Your Community

      Free self-managed page - multi-step, 15 to 20 minutes.

      Feedback & Complaints

      Corrections prioritised; complaints acknowledged in 3 days.

Western Sydney Migrant

One-Stop Settlement Support for New Migrants

Settling into a new country can be challenging, but you don’t have to do it alone. Western Sydney Migrant provides practical settlement support for migrants and newly arrived communities in Parramatta, NSW.

From understanding local services to accessing advice, programs and referrals, the service helps individuals and families find the support they need to build a stable and connected life in Australia.

Practical Settlement Advice

Getting familiar with life in Australia can take time. Western Sydney Migrant provides information and guidance to help migrants understand available services, community resources and settlement options.

Support may cover areas such as:

  • Settlement and community services
  • Employment and training opportunities
  • Education and English language programs
  • Housing and accommodation support
  • Family and community services
  • Government and local services
  • Health and wellbeing resources

Casework Support

For people who need more personalised assistance, casework can help identify individual needs and connect clients with appropriate services.

Caseworkers can provide practical guidance, help navigate complex situations and make referrals to specialist organisations when additional support is required.

Programs and Community Activities

Connecting with the local community can make settlement easier and help reduce isolation. Western Sydney Migrant may provide or connect people with programs, workshops and community activities designed to support participation and independence.

These programs can help migrants:

  • Meet other members of the community
  • Develop new skills and confidence
  • Learn about Australian systems and services
  • Access education and employment opportunities
  • Build stronger social connections

Referrals to the Right Services

Sometimes the most difficult part is knowing where to go for help. Western Sydney Migrant can provide referrals to relevant local and specialist services based on individual circumstances.

Whether you need settlement information, casework assistance or help finding another service, the team can help you identify the next step.

Support for Your Settlement Journey

Location: Parramatta, NSW

Western Sydney Migrant is a starting point for migrants looking for practical advice, personalised support, community programs and connections to local services.

Get informed. Get connected. Build your future in Western Sydney.