Talk in Your Language
You have the right to understand and be understood. Australia has free interpreting services, and many organisations provide information in community languages. Here’s how to use them.
TIS National — 131 450
Free phone interpreting, 24 hours a day, 7 days a week, in more than 150 languages. Call, say your language, and ask to be connected to the service you need - Centrelink, a doctor, a bank, your child's school. Most government and community services pay for the call; you pay nothing.
Free Translating Service
Eligible visa holders can have key personal documents - driver licences, birth and marriage certificates, qualifications - translated free within their first two years of arrival. Apply online.
Interpreters at appointments
- Ask for an interpreter when you book at hospitals, Centrelink, courts and schools - free at public services.
- You can request a male or female interpreter.
- Ask the interpreter to repeat or slow down - that's their job.
This website in your language
Use the language selector at the top of every page. Machine translation isn’t perfect – for important decisions, use a human interpreter.
Looking for answers?
Common questions
Find clear and detailed answers to all common questions about Migrants Hub Australia.
Does using an interpreter cost me anything?
At public services (health, Centrelink, schools, police) - no. Some private businesses may not offer interpreting; you can call TIS yourself, though private calls may have a fee.
My language is rare. What if TIS doesn't have it?
TIS covers 150+ languages including many dialects. If yours is unavailable, ask a Migrant Resource Centre - they often know bilingual workers in your community.
