Emergency and Urgent Help
Save this page. These are the numbers and services that help when something goes seriously wrong.
Everything here is available with a free interpreter.
Urgent but not life-threatening
- Police (non-emergency): 131 444
- Health advice from a nurse, 24/7: healthdirect - 1800 022 222
- Mental health crisis: Lifeline - 13 11 14 (ask for an interpreter)
- Family violence and sexual assault: 1800RESPECT - 1800 737 732
- Poisons: 13 11 26 · Storm/flood (SES): 132 500
- Urgent food or essentials: your local emergency relief provider — crisis support directory
Important to know
- Ambulances are not free in most states - but never let cost stop you calling 000. Ask a settlement service later about ambulance cover.
- Police in Australia are there to help everyone, whatever your visa status. Reporting a crime will not normally affect your visa.
- Family violence is against the law, and confidential help is available regardless of your visa.
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Common questions
Find clear and detailed answers to all common questions about Migrants Hub Australia.