Health and Medicare
Australia’s health system is good – but it works differently from many countries.
This guide explains Medicare, how to see a doctor, what’s free, and where to find mental health support in your language.
Medicare basics
- Medicare covers free treatment in public hospitals and free or subsidised doctor visits. Eligibility depends on your visa - enrol through Services Australia.
- Not eligible? Some visas require private Overseas Visitor/Student Health Cover - know what your policy covers before you need it.
How the system works
- Your first stop is a GP (family doctor). GPs treat everyday illness and refer you to specialists.
- Look for clinics that "bulk bill" - Medicare pays everything, you pay nothing.
- Emergencies: public hospital emergency department, or call 000.
- Not sure how urgent? healthdirect 1800 022 222 - free nurse advice, 24/7, interpreters available.
- Prescription medicines are subsidised under the PBS; pharmacists give free advice for minor issues.
Mental health
Moving countries is stressful, and asking for help is normal here. Free options include: your GP (who can create a Mental Health Treatment Plan giving you subsidised psychologist sessions), Lifeline 13 11 14, and specialised free counselling in every state for people from refugee backgrounds who have experienced trauma. Everything is confidential.
Looking for answers?
Common questions
Find clear and detailed answers to all common questions about Migrants Hub Australia.