Get Started
This page is for you if you have recently arrived in Australia – as a skilled migrant, a student, a partner, a refugee or humanitarian entrant, or on any other visa.
Settling in a new country can feel overwhelming. You don’t have to work it all out alone. Start here, one step at a time.
New to Australia Checklist
Everything to set up, in the order that works – phone, bank, TFN, myGov, Medicare and more.
First 7 Days
Safety, shelter and staying connected – the essentials for your first week.
First 30 Days
Income, English, health and community – building your foundations.
Talk in Your Language
Free interpreting on 131 450, free document translation, and how to ask for help.
Emergency & Urgent Help
Who to call when something goes wrong – with interpreters, 24/7.
Frequently Asked Questions
Quick answers to what new arrivals ask us most.
Need this in your language?
Call the free Translating and Interpreting Service on 131 450 - available 24 hours, 7 days, in 150+ languages. Say your language and ask to be connected to the service you need.
Prefer to talk to a person?
Your nearest Migrant Resource Centre offers free, face-to-face settlement help. Find your nearest AMRC →
Looking for answers?
Common questions
Find clear and detailed answers to all common questions about Migrants Hub Australia.
How long does it take to feel settled?
Everyone is different. Many people say the first 6–12 months are the hardest, and that community connection made the biggest difference. Be patient with yourself.
Is help from services really free?
Settlement services funded by government are free. Migrant Resource Centres don't charge for standard support. Be cautious of anyone charging for things that are free - like TFN applications or Medicare enrolment.
Can Migrants Hub give me visa advice?
No - only registered migration agents and lawyers can legally give migration advice in Australia. We can help you find one, free options first. Beware of unregistered "agents".
